Table of Contents
What is Revenue Management?
Revenue management is crucial in the hospitality industry because hotels must contend with fixed costs, a perishable inventory, and varying demand levels. Typically, revenue management involves using analytics and available data to predict demand, make strategic pricing decisions and maximize revenue.
For hotel owners, revenue management can neatly summarize as the following: Selling the fitting room, to the right customer, at the right time, for the right price, via the right distribution channel, with the best cost efficiency.
What is a Revenue Management System (RMS)?
Essentially, a Revenue Management System, or short RMS, is a software solution, which allows you to carry out important revenue management tasks more efficiently and effectively. It will use data from your hotel and the market at large to help you make more informed decisions.
Typically, a good Revenue Management System will use the data and its algorithms to carry out a real-time analysis of the state of the market, and demand, to calculate ideal room rates. As a result, most crucial hotel revenue management decisions can carry out from a single, centralized dashboard.
Why is a Revenue Management System Important?
The primary reason it System is important for those in the hospitality industry, regardless of the size of their hotel.
It allows complex calculations to be carried out quickly and allows for the kind of real-time tracking of market data that is virtually impossible to replicate manually.
Using an RMS is vital in smaller hotels because fewer rooms mean maximizing each room’s revenue is more critical. However, it is arguably even more critical in larger hotels because the sheer workload of manual revenue management becomes problematic, resulting in poorer decisions and more errors.
What Are the Most Important Functions of an RMS?
In most cases, these Systems are comprehensive software packages with a whole range of features and functions to make use of. With that say, the next is the most important features:
1. Rate Recommendations
Perhaps the most crucial feature for most of these systems is the ability to quickly and accurately calculate ideal room rates, using sophisticated algorithms, past performance data, current market data, and other information. Room rates then promptly adjust from the main dashboard across distribution channels.
2. Competitor Information
Most RMS software includes an integrated competitor rates feature. Allowing you to quickly check room rates for other hotels in the area or other hotels of a similar size. This feature is valuable because you can adopt a more strategic approach to your pricing when armed with knowing competitors’ rates.
3. Key Performance Data
Additionally, this System will store and provide critical performance data. Including occupancy rates, revenue per available room (RevPAR), and average daily rates (ADR). In most cases, workers will see performance data from the prior month, from the same time last year. And various other options.
4. Revenue Estimations
Finally, aside from displaying past data and helping you to set your room rates. This System will also provide you with estimates for both the revenue and the profit. You are likely to generate through your existing pricing strategy. And allow you to see forecasts for alternative pricing strategies too quickly.
What is Total Revenue Management?
Suppose a hotel optimizes the pricing and availability of hotel rooms by using data and analytics to predict customer demand. In that case, total this is the process of applying these tactics to all revenue sources. It might mean gyms, restaurants, spas, conferencing services, and more.
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